Stores Ordering FEWS Administrator

Join the World's Leading Pizza Delivery Company

You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike.

We’re looking for a dynamic and detail-driven Stores Ordering FEWS Administrator to join our team In Milton Keynes.  This role is a full time, permanent hybrid position, working 2 days per week in MK (with the odd Weekend/Bank Holiday). You’ll be responsible for the Food Early Warning System (FEWS), ensuring every store gets what it needs, when it needs it. You’ll manage the entire complaints process, from tracking trends and supporting investigations to implementing smart, actionable solutions that reduce issues and boost satisfaction. Being analytical will help as your role will be required to generate performance reports, challenge data accuracy, and uncover insights that help us continuously improve. With a strong focus on customer service, you’ll build lasting relationships with our stores and franchisees, becoming their go-to support for all things FEWS. If you’re passionate about problem-solving, love working with data, and thrive in a fast-paced environment, we’d love to hear from you!

Success in this role looks like:

• Proficient in utilizing reporting tools, including Excel and Business Intelligence (BI) systems.
• Experience with Microsoft D365, an advantage.
• Strong analytical and problem-solving capabilities.
• Advanced organizational skills with a high degree of professionalism.

What’s in it for you:

• Competitive salary and performance-based bonuses.
• Remote work options.
• Competitive pension contributions
• Private health and dental care.
• Income protection
• Professional development opportunities.
• Fun team events and a supportive work environment.
• Pizza discount!
• And much more

Who are we? A forward-thinking, inclusive world's leading pizza company:

Domino's is the world's leading pizza company, with over 1,300 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data driven bunch – 90% of our system sales come through digital channels and 75% of our digital orders coming via the app we have 9.5 million active app customers!

Our mission? To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence.

Diversity, equity, and inclusion? It's in our DNA:

At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We celebrate the uniqueness of each individual, regardless of their identity, background, or any other characteristic. When you join our team, you join a family that welcomes and celebrates authenticity!

Our recipe for success? Our values:

• We do the right thing
• We are one team.
• We love customers.
• We are bold.
• We grow and win together.

If you share our values and are ready to be part of a world-class team that's as passionate about people as we are about pizza, apply now and join the Domino's UK & Ireland family!